3 Reasons Feedback Management Is Taking Up Too Much of Your Time
A report from the Centercode Research Team found more evidence linking to challenges we as Customer Validation (CV) professionals already know — it takes too much time to get useful feedback. Whether...
View ArticleSigns You Are Giving Your Stakeholders Too Much Feedback
It’s hard to figure out which data to present to your stakeholders. It’s even harder when you’re sharing the results from your Customer Validation (CV) tests, which return lots of valuable product...
View ArticleThe #1 Mistake to Avoid When You’re Writing Surveys
Here you are, running another Customer Validation (CV) survey. Your survey is packed full of questions that will yield meaningful product insights, like “What issues are you encountering?” and “What do...
View ArticleHow to Choose the Right Beta Testing Tools and Features
Imagine building a birdhouse out of a 100 lb block of wood with only a set of instructions and a handsaw. Too easy? How about this one: imagine running a community of 1,000 active testers when your...
View ArticleHow to Choose the Right Beta Testing Tools and Features
Imagine building a birdhouse out of a 100 lb block of wood with only a set of instructions and a handsaw. Too easy? How about this one: imagine running a community of 1,000 active testers when your...
View ArticleHow to Craft Task Scenarios Like a Pro
One of the biggest challenges of managing feedback is organizing it. This isn’t news to most test managers. When the bulk of prioritization happens on the back-end of a test, it can create a massive...
View ArticleHow to Craft Task Scenarios Like a Pro
One of the biggest challenges of managing feedback is organizing it. This isn’t news to most test managers. When the bulk of prioritization happens on the back-end of a test, it can create a massive...
View ArticleFocusing Your Energy with User Feedback Scoring
It’s no secret that product success depends on your ability to prioritize your project goals and implement customer feedback into the final version of your product – which is exactly why the results of...
View ArticleManaging the Performance of Your Customer Validation Team with Centercode
As your Customer Validation program scales, it becomes more and more important (and increasingly difficult) to measure your team’s performance effectively. Doing so requires immediate visibility into...
View ArticleThe Definition of Useful Customer Feedback
Customer Validation relies on customer feedback to give you a better understanding of your target market and their experiences with your products. But not all feedback is created equal. Irrelevant,...
View ArticleFocusing Your Energy with User Feedback Scoring
It’s no secret that product success depends on your ability to prioritize your project goals and implement customer feedback into the final version of your product – which is exactly why the results of...
View ArticleManaging the Performance of Your Customer Validation Team with Centercode
As your Customer Validation program scales, it becomes more and more important (and increasingly difficult) to measure your team’s performance effectively. Doing so requires immediate visibility into...
View ArticleThe Definition of Useful Customer Feedback
Customer Validation relies on customer feedback to give you a better understanding of your target market and their experiences with your products. But not all feedback is created equal. Irrelevant,...
View ArticleThree Best Practices Every Beta Manager Should Embrace
As part of a team that helps develop pre-release testing strategies for everything from new mobile games to smart baby monitors, I’ve seen my fair share of challenges when figuring out the best way to...
View ArticleHow Feedback Scoring Takes Your Beta Program to the Next Level
If you’re running a beta test with enthusiastic testers and a solid beta plan in place, things can scale very quickly once feedback starts coming in. You’re likely to see thousands of pieces of...
View ArticleBeta 101 Podcast with Pragmatic Live
Running a successful beta test isn’t easy, but it doesn’t have to be overwhelming either. Emily Hossellman, Centercode’s director of marketing, guest stars on Pragmatic Marketing’s podcast to talk...
View ArticleThe 3 Elements of Feedback Scoring
Prioritizing feedback during a beta test is one of the most important and difficult parts of being a beta manager. It doesn’t take much for an engaged tester team to generate an overwhelming amount of...
View ArticleValidating Your Beta Testers by Closing the Feedback Loop
You rely on your testers to give you relevant, high-quality feedback about your product. This requires fostering a relationship with them so they feel that they’re being heard and valued. Tester...
View ArticleHow to Implement Feedback Scoring in Your Beta Program
Prioritizing the feedback you collect during beta testing is one of the most challenging and time-consuming tasks a beta manager faces. Our latest resource takes a deep dive into how Centercode’s...
View ArticleThe Definition of High-Quality Feedback
One of the most important components of running a beta test is the feedback that you receive from your testers. Feedback refers to any information about the product experience collected from your beta...
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