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Increasing Participation Through Daily Journals
Getting your testers to consistently provide relevant feedback throughout your test can be one of the biggest challenges of beta testing. One of the ways you can keep testers engaged is by encouraging...
View ArticleKeep Testers Engaged with These 10 Beta Activities
There’s a wide variety of activities your beta testers can do to help improve your product. The activities that make the most sense for your test will vary based on your product and objectives, but...
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Centercode Feature Spotlight: Test Platforms
No technology product operates in a vacuum these days. No matter what type of product you’re developing, your product requires some other piece of technology to function properly. Understanding your...
View ArticleFeature Requests in Beta Testing
Beta testing has many different moving parts. With so many pieces, it can be difficult to keep everything in perspective. We’re putting together a series that looks at the roles of different activities...
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Feature Requests in Centercode
Recently we did a post on the role feature requests play in beta. That post looked at the challenges and benefits of collecting feature requests and is a great overview of feature requests as a concept...
View ArticleBug Reports in Beta Testing
Bug reports are the first thing that comes to mind when many people think about beta testing, and for good reason. Since beta tests are all about improving product quality, almost all betas involve...
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Using Bug Reports in Centercode
Recently we talked about how bug reports are used in beta testing to further quality and support goals. That post looked at what makes bug reports challenging to collect and how you can ensure you’re...
View ArticleHow to Collect Useful Feedback During Beta
When it comes down to it, beta testing is all about collecting feedback on an unreleased product from customers in real environments. If you’re not collecting meaningful feedback from your testers,...
View ArticleCollecting Mock Product Reviews During Beta
There are a variety of activities you can ask your testers to participate in during beta. While things like bugs and feature requests may spring to mind first, it’s important to get creative about the...
View Article5 Expectations To Establish With Testers On Day One
A common mistake new beta managers make is to assume that testers instinctually know what they’re supposed to do during a beta test. In truth, most testers (even the ‘naturals’) need guidance. It’s up...
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How to Use Net Promoter Score in Your Beta Program
It’s easy to collect a lot of data during a beta test, the hard part is knowing what to ask to get the information you need about your product. One popular metric to use is Net Promoter Score® (NPS®)....
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Download Our Whitepaper on Cultivating High-Quality Feedback
At the heart of every successful beta is great feedback. Collecting useful feedback that can be used to improve a product is the core purpose of beta testing. Feedback is only useful, however, if it’s...
View Article6 Steps to Get Your Testers to Complete All of Their Activities
It doesn’t take much for inactive testers to affect your data, especially when it comes to analyzing forms of directed feedback (like surveys or tasks). Even if a small percentage of your testers opt...
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The Definition of High-Quality Feedback
One of the most important components of running a beta test is the feedback that you receive from your testers. Feedback refers to any information about the product experience collected from your beta...
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How to Implement Feedback Scoring in Your Beta Program
Prioritizing the feedback you collect during beta testing is one of the most challenging and time-consuming tasks a beta manager faces. Our latest resource takes a deep dive into how Centercode’s...
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Validating Your Beta Testers by Closing the Feedback Loop
You rely on your testers to give you relevant, high-quality feedback about your product. This requires fostering a relationship with them so they feel that they’re being heard and valued. Tester...
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The 3 Elements of Feedback Scoring
Prioritizing feedback during a beta test is one of the most important and difficult parts of being a beta manager. It doesn’t take much for an engaged tester team to generate an overwhelming amount of...
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Beta 101 Podcast with Pragmatic Live
Running a successful beta test isn’t easy, but it doesn’t have to be overwhelming either. Emily Hossellman, Centercode’s director of marketing, guest stars on Pragmatic Marketing’s podcast to talk...
View ArticleHow Feedback Scoring Takes Your Beta Program to the Next Level
If you’re running a beta test with enthusiastic testers and a solid beta plan in place, things can scale very quickly once feedback starts coming in. You’re likely to see thousands of pieces of...
View ArticleThree Best Practices Every Beta Manager Should Embrace
As part of a team that helps develop pre-release testing strategies for everything from new mobile games to smart baby monitors, I’ve seen my fair share of challenges when figuring out the best way to...
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